1. How do I place an order?
   You can browse and select your favorite water bottle on our website, click the “Add to Cart” button, and then click the cart icon to proceed to checkout. Follow the on-screen instructions to complete your shopping.
2. Can I change or cancel my order?
   Once your order is submitted, we will process it as soon as possible. If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but success is not guaranteed.

3. How do I check my order status?
   You can log in to your account and view your order history. The status will be displayed in your order details. You can also find the shipping confirmation email, which contains tracking information.

4. How much is the shipping cost?
   Shipping costs will vary depending on your purchase amount, product quantity, and chosen shipping method. The system will automatically calculate and display the final shipping cost at checkout.

5. When will I receive my order?
   Order processing typically takes 1-3 business days. The exact shipping time depends on your location and the chosen shipping method. After you place your order, you will receive an email containing the estimated delivery time and tracking information.

6. How do I return or exchange goods?
   We hope you are satisfied with your purchase. If you are not satisfied with the product, you can request a return within 30 days of receiving it. Please see our Return Policy section for details.
7. Where can I find product instructions or usage guides?
   Each product page contains detailed information and instructions for that product. If you have any problems finding instructions for a specific product, please feel free to contact us.

8. Do you offer international shipping?
   We offer international shipping.

Thank you for your interest in MINERTECH SUPPLIES LLC! If you have any further questions, please feel free to contact us.